Something Went Wrong...

Your Palette Server has not been able to communicate with the Palette Licensing Server ( on Port 443) for more than 72 hours. Since this is how we validate your Palette License, you have been redirected here in order to alert you to the problem. Although your system will continue to monitor your Tableau Server environment and generate events during this outage, it will not send any event emails to you or your users and the Palette UI will not be accessible.  

If your firewall settings have changed in the last 72 hours, please contact your system administrator and see our knowledge base article for more information about our network communication requirements -

If this does not fix the problem, please contact Palette Support at for assistance.