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January 10, 2016

Three years ago, we set out to build the best enterprise class solutions for administering Tableau Server. Our mission has always been to empower Fortune 500 Enterprise IT to easily deliver “Tableau as a Service” (TaaS) to their business users in a simple, secure and cost-effective manner.

Along the way, we released a full suite of enterprise class Tableau Server applications that proved that these capabilities were very much needed. We’re extremely proud of the products we built, but even more so, we’re grateful for the community of users that made it grow.

At every turn, your feedback shaped Palette’s development, and your passion signaled a new chapter for Enterprise Class Tableau Server Administration. Together we built tools that let us see and understand our Tableau Server. Thank you for helping to bring this reality into view.

Palette’s story doesn’t end here. Although many challenges in the world of enterprise Tableau Server administration remain unsolved, as a small independent software company we failed to create a cost-effective sales delivery model. As a result, we decided that our best way to make a lasting contribution to this real world problem was to Open Source the products under the GNU GPL. This way, Palette products will be available to the Tableau Server administrator community to use and enhance to make the experience of their Tableau Server Users the best possible.

As of February 1, 2016, existing customers as well as new users will need to reinstall their software using the new open source version from GitHub (link to be provided by February 1, 2016) and customers will no longer be able to get support directly from Palette Software. For those that would like support with our open source GNU GPL software, our friends at Brilliant Data Consulting can help.

Thank you for the time and attention you’ve contributed to this community. It has been a privilege to work together, and we look forward to meeting again, in new ways, in the margins.

Sincerely,
John Abdo & the Palette Software team

 

FAQ

How long will my books and reading data be available?

Your books and reading data will be available until July 1, 2014. Until then, you can download your books and export your reading data.

What can I export?

Export data includes books, followers, followings, readings, highlights, reviews, comments and likes on your highlights and reviews, and highlights you liked. View the export options.

What happens to my reading data? Will my privacy be protected?

All of your books, reading data and account information will be permanently deleted after July 1, 2014. User information will not be archived, shared or saved in any way.

Can I continue using the Readmill app?

You can, but we do not recommend it. The app will not be updated or supported after July 1, 2014, and we’d like to help you transition to another service now.

Have you considered selling books, offering subscriptions, charging for the app, charging for premium features, etc.?

Yes, we carefully considered these and other possibilities. Unfortunately, it is not possible to sell books on Apple’s platform at a competitive price. We also considered the book subscription model but did not find it to be a viable option for us. Finally, even if all users paid for the app, it would not provide the necessary resources to sustain and develop it.

Can I still upload books to my Readmill library?

Yes. You can upload books to your Readmill library until July 1, 2014.

Is Dropbox creating a reading app similar to Readmill?

No. But since reading on screens of all sizes is essential to work and life for so many, we’ll be approaching similar challenges in new ways at Dropbox.

Where should I read my ebooks now?

This will depend on your device and preferences. We’ve provided recommendations for you at the bottom of our export page.

Is there a reading app that can import my highlights?

Unfortunately not at the moment. We’ve provided ways to download all of your highlights and comments in a computer-readable format, so that other reading apps can build tools to import them.

Help! I still have questions.

We’re still here to answer your questions until July 1, 2014. Please write us at support@readmill.com, or find us on Twitter or Facebook.

 

These are the Products we built together

These are the six products that was built by Palette Software with your help. Now you download them as Open Source in github. 

 

Palette Director

Allocate Workers to Users or Usage Type

 

Palette Chargeback

CPU Usage and Cost Reporting

 

Palette Performance

Dashboard Load Troubleshooting

 

Palette Rescue

Real time Disaster Recovery and Backup

 

Palette Capacity

Process Level CPU and Memory Analytics

 

Palette Center

System Monitoring and Alerts

 

These are the people behind Palette Software

Hailing from Budapest, the Palette Software team is based in San Francisco Bay Area. We’ve loved working alongside United States's many fortune 500 companies, startups, and Tableau communities.

 

John Abdo

Founder + CEO

 

Tamás Földi

CTO

 

Laya Zare

CDO

 

Gelareh Esfahlani

Sales

 

Peter Bastyi

Development

 

Szilárd Huber

Development

 

Gary Kovacs

Development

 

Peter Seller

Development

 

Eszter Penczer

Project Manager

 

Tamas Radvany

Technical Support

 

 
 

These are the people we'd like to thank

Many people contributed to Palette as team members, investors and champions of the Palette products experience. We’d like to thank a few of them here.

 

A

A

A

B

B

Jason F

JJ